Privacy policy.
At Revive Jindabyne PTY LTD we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Services or interact with our business. By booking an appointment, purchasing a service, or accessing our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
1.1 Personal Identifying Information: Full name, phone number, email address, date of birth, and billing information.
1.2 Booking Details: Information related to your appointment, preferred services, medical disclosures (if applicable), and preferences.
1.3 Payment Information: Credit/debit card details provided during payment transactions (processed securely).
1.4 Usage Information: Data related to your use of our website or booking portal, such as IP address, browser type, and device information.
1.5 Communication Information: Messages, emails, or feedback provided when contacting us.
2. How We Use Your Information
We use your personal information to provide you with seamless service and improve your overall experience. This includes:
2.1 Facilitating bookings, service delivery, and payment transactions.
2.2 Sending booking confirmations, reminders, and relevant updates.
2.3 Customizing our services based on your preferences or medical disclosures.
2.4 Managing your account and maintaining accurate customer records.
2.5 Addressing customer support inquiries and feedback.
2.6 Conducting internal analysis to improve our business operations, services, and marketing efforts.
3. Payment Processing
3.1 All payment transactions are processed securely through a third-party payment provider (e.g., Stripe) and comply with industry standards.
4. Sharing Information
We will not sell, rent, or disclose your personal information to third parties, except in the following situations:
4.1 Service Providers: We may share data with trusted third-party service providers to facilitate payments, email communications, and bookings.
4.2 Legal Requirements: We may disclose your information if required by law, regulation, or legal processes to protect rights or resolve disputes.
4.3 Business Operations: In the event of a business merger, acquisition, or sale, your personal information may be transferred to the new ownership structure.
5. Data Security
We employ industry-standard security measures to protect your personal information. This includes:
5.1 Encryption protocols for sensitive data during transactions.
5.2 Secure storage of data on systems with restricted access.
5.3 Regular monitoring of systems for unauthorized access, viruses, or breaches.
Despite our best efforts, no system can be completely secure, and you accept the inherent risks of providing data online.
6. Accessing, Updating, and Managing Your Information
6.1 You have the right to access, review, and update your personal information.
6.2 If you wish to update your information or deactivate your account, please contact us directly using the details below.
6.3 Certain information may need to be retained for regulatory or legal purposes even after account deletion.
7. Cookies and Online Tracking
7.1 Our website may use cookies to enhance your user experience by storing preferences and tracking usage patterns.
7.2 You can manage cookie preferences in your browser settings; however, disabling cookies may affect functionality.
8. International Data Transfers
If our services involve the transfer of data outside your jurisdiction, we ensure compliance with applicable privacy laws and safeguard your information during the transfer process.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on our website, and continued use of our Services indicates your acceptance of any changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Phone: 0411702164
Email: sam@revivejindabyne.com.au
Website: www.revivejindabyne.com.au
By using our Services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy