Terms and Conditions.

Welcome to Revive Jindabyne PTY LTD By accessing our services or making a booking, you agree to comply with the following Terms and Conditions. Please read them carefully, as they set forth your rights and obligations when using our Services.

 

1. General Information

1.1 These Terms and Conditions apply to all bookings, purchases, and use of services and facilities provided by Revive Jindabyne PTY LTD including but not limited to Float Therapy, Infrared Sauna, Hot/Cold Therapy, Recovery Room, Massage Services, and other offerings (collectively referred to as "Services").
1.2 By creating an account, booking an appointment, or purchasing a service, you signify your acceptance of these Terms. If you do not agree to these Terms, you must discontinue use of the Services.
1.3 These Terms are subject to periodic review and may be updated without notice. Continued use of our Services signifies acceptance of any changes.

 

2. Booking and Payment

2.1 Appointments: All Services require advanced booking and payment to secure your appointment. Payments can be made through our online booking portal or at our physical location.
2.2 Online Portal Agreement: When creating an account and booking an appointment through our online portal, your acceptance of these Terms serves as your electronic signature, binding you to the provisions outlined here.
2.3 Payment Methods: We accept cash, credit/debit cards, and gift cards. Online bookings require prepayment.
2.4 All purchased sessions, packages, and gift cards are non-refundable, though rescheduling or credits may be offered at the discretion of Revive Jindabyne PTY LTD.

 

3. Cancellation and Late Arrival Policy

3.1 Cancellation Windows: Clients may cancel or reschedule their appointments within the following timeframes:

  • Recovery Room: 60 minutes prior

  • Float Therapy, Infrared Sauna: 120 minutes prior

  • Hot/Cold Therapy: 60 minutes prior

3.2 Late cancellations or failure to attend an appointment ("No Show") will result in a fee equal to 100% of the scheduled service. See our Cancellation Policy for further details.
3.3 Late Arrivals: A grace period of 15 minutes is provided. If you arrive later than 15 minutes for your appointment, your session may be shortened or forfeited, with the full fee still applying. Special accommodations may be made at staff discretion.

 

4. Use of Services and Restrictions

4.1 Your participation in any Services is entirely at your own risk.
4.2 You must disclose any pre-existing medical conditions, injuries, or limitations that may affect your ability to safely participate in the Services.
4.3 Specific restrictions apply to Services such as Float Therapy, Infrared Sauna, and Massage Therapy as outlined in the provided waiver, which you must agree to before proceeding.
4.4 If contamination (e.g., bodily fluids) occurs during any Service, you will be charged cleaning or replacement fees as stated in our Liability Waiver.

 

5. Liability Waiver

5.1 By booking a service, you agree to waive, release, and discharge [Your Business Name], its owners, employees, contractors, and affiliates, from all claims, liabilities, and damages arising directly or indirectly from your use of the Services.
5.2 Revive Jindabyne PTY LTD is not liable for injuries, adverse health effects, or accidents caused during or after the use of its facilities unless reckless conduct is proven.

 

6. Gift Cards and Packages

6.1 Gift cards may be redeemed for Services but are non-refundable and not exchangeable for cash. Any balance remaining on a gift card after a cancellation fee deduction cannot be refunded.
6.2 Packages and memberships have specific validity dates, which must be used within the stated timeframe. Extensions may be offered at the discretion of management.

 

7. Consequential Loss

7.1 Revive Jindabyne PTY LTD is not liable for indirect expenses, theft, unauthorized access, or related losses while attending our facility or using our Services.

 

8. Personal Information

8.1 Your personal information is collected when booking an appointment or purchasing services. We use your data solely for operational purposes and do not share it with third parties unless required by law.

 

9. Changes to Services and Terms

9.1 Revive Jindabyne PTY LTD  reserves the right to change, discontinue, or suspend services at any time without notice due to unforeseen circumstances.
9.2 These Terms may be updated periodically. Continued use of our Services constitutes acceptance of updated Terms.

 

10. Contact Information

If you have any questions about these Terms or require assistance, please contact us:

  • Phone: 0411702164

  • Email: info@revivejindabyne.com.au

  • Website: www.revivejindabyne.com.au

 

By proceeding with a booking or purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Revive Jindabyne PTY LTD.